Frequently Asked Questions (FAQ)
Do you accept Credit cards?
Asked by Customer on Sep 27, 2021
YES, we accept all major Credit cards. We also Accept "Apple Pay" and "Google Pay"
Do I need to book an appointment before Coming?
Asked by Customer on Sep 27, 2021
YES, its better to book appointment either on our website or downloading our mobile app to save your time , You can call our salon phone to schedule your appointment. We do welcome walk-ins also if we have opening .
Can i request my favourite stylist for my threading services .
Asked by Customer on Apr 30, 2023
YES, you can book with your favorite stylist or you can let us know which stylist you prefer at the time of your service?
Do the stylists wear mask?
Asked by Ritu on Nov 09, 2023
YES, but on request. you have to let the stylist know.
Do you accept walk-ins?
Asked by Ritu on Nov 09, 2023
YES. We do accept walk-ins, but sometimes you might need to wait at the store for the stylist to get free. We recommend you to book an appointment prior.
Can I reschedule my appointments?
Asked by Ritu on May 08, 2024
YES, you may reschedule your appointment depending on the availability of slots.
Can I bring a guest with my appointment?
Asked by Ritu on Jun 11, 2024
YES, you can bring a guest, we will help them to make an account and proceed with the service.
Do you have male stylist?
Asked by Customer on Dec 12, 2024
We have only female stylists
Do you have more than one locations?
Asked by Customer on Dec 13, 2024
YES, we have 12 Locations
Do you have any services for Men?
Asked by Customer on Feb 11, 2025
YES, we do have services for Men, Kindly visit services page.
How many points do you have to have to get a free eyebrow appointment?
Asked by Tyana on Apr 08, 2025
Hi,
It should be 130 points.
I would like to submit a termination of employment for a past employee. Can you please provide me with an email address so i can submit the consent form for completion.?
Asked by Alma Paz on Apr 10, 2025
Answer Awaited...
Can you please post more information regarding your loyalty program? For example how many points are needed for a free eyebrow service.?
Asked by Annette Gilbert on May 09, 2025
Hi, every time you visit Beauty By Thread and every penny you spent you get a reward points. for an example our eyebrow threading price is $13 so you pay $13 and you get 13 points. To get a free eyebrow threading you need 130 points.
Hi I was wondering how many points do I need to receive a free eyebrow thread ?
Asked by Brittany Jimenez on May 14, 2025
Hi, you need 130 points to get a free eyebrow threading.
How do I request a refund I got cut while getting my eyebrows done?
Asked by Maryah Mosley on Jun 29, 2025
Hi, we sincerely apologize for your negative experience in our store. We have 100% client satisfaction policy in place, and we stand behind our policy. For cuts on skin, we have zero tolerance, and, in this case, we don't charge any money from our clients. Can you please email me the picture of your eyebrow at Beautybythread@gmail.com so you can have your next service free at any of our locations.
I have 195 points on the app
, does that give me the ability to get the free eyebrow threading?
Asked by lizette on Aug 07, 2025
Yes, you need 130 points to get a free service. All you have to show to the app to the stylist while checking out at the store.
Where can I find the points breakdown?
Asked by Khrystina Meier on Aug 15, 2025
Hi, you can check your total points on the Beauty By Thread app after every service.
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